Case Studies

Real results. Proven impact. Trusted in industry.

At Benevolence Technologies, we are proud to deliver measurable digital transformation results in the industry. Our expertise in Content Management, Document Generation (OpenText Exstream), Enterprise Storage (OpenText Content Server) and Customer Communication Management (CCM) has helped global organizations streamline processes, improve compliance and stimulate customer engagement. 

With a reputation built on technical expertise, reliability, and sustainability, we bring together a deep understanding of business needs and the power of scalable technologies like OpenText Exstream and Content Server to deliver real business impact. 

Find out how we have empowered industry leaders to modernize their digital ecosystems:

Global Insurance Provider

Modernizing document generation and compliance 

A leading global insurance company struggled with outdated communication systems, inconsistent policy document templates, and manual processes that hindered compliance and customer satisfaction. 

  • Implemented OpenText Exstream to automate and personalize policy document generation. 
  • Standardized communication templates for multilingual, multi-format delivery (e-mail, print, SMS). 
  • Integrated document workflows with CRM and policy management systems. 
  • Less time to generate policy documents by 65% 
  • Achieved full compliance with international regulatory standards 
  • Improved customer communication by 3x 

Healthcare Provider

Securing patient data with centralized content storage 

A large healthcare provider had to safely manage high volumes of sensitive patient files, medical images, and compliance documents across multiple departments. 

  • Deployed OpenText Content Server as a centralized content repository. 
  • Enabled advanced access control, decoration, and audit trails to maintain HIPAA compliance. 
  • Increase speed for document retrieval by 70% 
  • Guaranteed regulatory compliance by automated audit tracking 
  • Enabled seamless cooperation between departments with secure access control 

Retail Giant

Improve Omnichannel communication on a scale 

A leading retail brand faced challenges in maintaining consistent and timely customer communication at thousands of locations and multiple digital platforms. 

  • A Customer Communication Management (CCM) solution comes with OpenText Exstream. 
  • Enabled dynamic generation of promotional offers, loyalty updates, and transaction messages. 
  • Built a flexible content engine integrated with POS, CRM, and email marketing platforms. 
  • Increased campaign response rates by 40%. 
  • Improved customer retention through personal engagement. 
  • Less communication errors and manual processes by 80%. 
  • Why companies opt for Benevolence Technologies. 
  • Proven expertise in OpenText Exstream and Content Server. 
  • Industry-specific digital transformation strategies. 
  • End-to-end implementation, migration and managed support. 
  • Scalable solutions for complex content and communication

Industries We Empower

Benevolence Technologies provides specialised solutions in sectors where documentation security and speed cannot be negotiated: 

Our industrial approach ensures that your unique workflows, legal requirements, and operational structures are fully supported. 

Our Solutions

Proven Results Across Industries

From banking to healthcare and government, see how Bentech delivers measurable outcomes through intelligent document generation and enterprise content management. 

About Us

Innovating Digital Transformation through Content Generation, Secure Document Storage, Customer Communication Management, and Eco-Friendly Digital Optimization. 
Built for speed, secured for compliance, designed for sustainability.

Contact Us

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