What we do

Transforming business content and communication with scalable digital solutions

At Benevolence Technologies, we specialise in empowering companies with innovative digital transformation solutions tailored to generate content, storage, and customer communication management. With extensive expertise in OpenText Exstream and OpenText Content Server, we help companies to improve efficiency, compliance, and customer engagement on a large scale. 

With a reputation built on technical expertise, reliability, and sustainability, we bring together a deep understanding of business needs and the power of scalable technologies like OpenText Exstream and Content Server to deliver real business impact. 

What We Do — Explained for Everyone

Not everyone visiting this page comes with the same level of understanding. 
Some already know exactly what CCM and ECM are. Others just know that their document processes are messy, slow, or outdated. So, we built two simple explanations, pick the one that feels like you. 

For Those Who Already Know CCM & ECM


You know the tools. We help you get more out of them.

If your organisation already uses OpenText Exstream for document generation or OpenText Content Server for enterprise content management, you’re in the right place.

  • Modernise Exstream templates for efficiency and consistency 
  • Upgrade, optimise, and fine-tune your existing Exstream setup 
  • Build scalable output workflows that support high-volume communication 
  • Streamline your Content Server architecture for better governance 
  • Redesign metadata, taxonomies, and retention rules 
  • Automate approvals, routing, and archival workflows 
  • Integrate Exstream + Content Server with ERP, CRM, and e-signature systems 

If you already have the platforms, we help you get their full value — securely, intelligently, and at enterprise scale. 

For Those Who Are New to CCM & ECM


Don’t worry — this is simpler than it sounds.

If terms like Exstream, CCM, Content Server, or ECM feel confusing, here’s the easiest way to understand them:

This is basically smart document creation. 
You give us the data → Exstream creates clean, personalised, accurate documents instantly. 

Likewise: 

  • Bills, Statements, Policies, Letters, Notifications 
    No more manual formatting or mistakes. 

This is smart document storage. 
Instead of files being scattered in drives, emails, or folders, Content Server stores everything securely in one searchable, structured place. 

Likewise: 

  • HR documents, Contracts, Compliance files, scanned documents, project records 
    Everything is organised, secure, and easy to find. 
  • Documents are created automatically 
  • Approvals happen digitally 
  • Everything is stored with governance 
  • No more chaos, no more manual work 

We help you set all of this up — even if you’re starting from zero. 

SERVICES

Discover our core services

Documents Creation (OpenText Exstream)

Automatically. Scale. 

Benevolence Technologies offers enterprise-grade document generation solutions powered by OpenText Exstream, the global leader in customer communication technology. We help organisations transform their customer messages by delivering highly personalised, data-driven content across channels. 

  • Multichannel output: print, email, SMS, web, and mobile 
  • Real-time and batch processing of high-volume documents 
  • Personalized content creation for invoices, statements, and welcome kits 
  • Integration with CRM, ERP, and old systems 
  • Reduced manual effort with line-based automation 
  • Improve the accuracy and consistency of communication 
  • Improve customer experience with timely custom messages 
  • Streamlining business processes and reducing operational costs 
  • Ensure compliance with brand and regulations in all communications 

Whether you upgrade, migrate, or implement OpenText Exstream for the first time, we offer end-to-end services from consulting to support. 

Document Storage (OpenText Content Server)

Clear & Centralized. 

Our document storage and management solutions are based on OpenText Content Server, allowing companies to safely manage large volumes of structured and unstructured content with full control and traceability  

  • Storage of enterprise content and centralized documents 
  • Robust version control, access rights and workflow automation 
  • Compliance-ready storage with audit trails and metadata tagging 
  • Seamless integration with existing enterprise systems (SAP, Salesforce, etc.) 
  • Custom configurations for departmental or enterprise-wide needs 
  • Secure sensitive business data with grainy permissions 
  • Improve document discovery and life cycle management 
  • Enable creation and approval of joint content workflows 
  • Maintaining compliance with regulatory confidence 

We support full implementation, platform optimization, and legacy data migration and ensure scalability and system performance. 

Why choose Benevolence Technologies?

Want to Know What Fits Your Business?

Whether you’re curious about ECM, CCM, or both, we can help you understand what your company actually needs. 
No complexity. Just clear guidance. 

About Us

Innovating Digital Transformation through Content Generation, Secure Document Storage, Customer Communication Management, and Eco-Friendly Digital Optimization. 
Built for speed, secured for compliance, designed for sustainability.

Contact Us

Benevolence Technologies Private Limited,
Golden Cross House, 8 Duncannon Street, London, England.
Benevolence Technologies (Singapore) PTE. LTD.
420 North Bridge Road,#04-33,north Bridge Centre.
Singapore (188727)
Benevolence Technologies Inc.
8181 Professional Pl, Suite 213, Hyattsville, MD, 20785,USA

Benevolence Technologies Private Limited, 78, 3rd Floor, Karan Arcade, Patrika Nagar, Beside IBIS Hotel, Madhapur, Hitech City, Hyderabad, Telangana India.

© 2025 Benevolence Technologies. All rights reserved.

Share